Black Diamond Agency
Australia’s Premium
Event Staffing Agency
Our Mission
To provide companies who are doing great things in the world
with access to quality, hassle-free casual staff.
What do we do?
We’re Australia’s leading staffing agency for premium event staff. We minimise stress for our clients, by providing quality event staff with a personalised account management process.
We have a casual workforce of over 650 staff and we specialise in:
- Conferences, meetings & corporate events
- Trade shows & expos
- Experiential marketing & promotional activations
- Annual public events
- Sporting events
- Retail pop ups
Our clients are companies who are progressive. They want to do what’s right in the world.
Our clients don’t want to select staff based on age, gender, race or appearance. They appreciate and expect diversity in the staff we provide, they consider the impact their event will have on the environment and do their best to do what’s right, even if it’s something small. Every little bit has an impact!
For more info on the types of staff we provide, check out our Services page.
Why choose us?
1. We champion a diverse workforce
2. We care about our people
3. Our process is seamless from quoting through to execution
And we guarantee you’ll be satisfied with our staff!
We’re a done for you service. Tell us what you need and then sit back and relax while we work our magic. Our premium service is what sets us apart.
*If you aren’t satisfied with a staff member we will give you a refund for their hourly rate but you must tell us within 24 hours so we have the option to replace staff with someone you are happy with. Please refer to our contract for full t’s & c’s.
Everything below is included in our standard rates!
Commited Staffing Managers
They evaluate each person’s experience, previous feedback, strengths and weaknesses before deciding on whether they are the right fit for your event.
Dedicated Recruitment Coordinator
Who hand picks our staff. Only 25% make it through the application process.
Around the Clock Account Management Access
An Account Manager is always on call for you in case of last minute changes to your event.
We Know Our Staff
Every single casual has been met either in person or virtually by one of our team.
Quotes Within 2 Hours
Because no one likes to wait!
Rosters Confirmed Within 48 Hours
Unless it’s a unique brief, we’re hiring specifically for you or it’s a regional location.
Risk Management
We always have a Plan B in the event of a last minute staff cancellation
Detailed Staff Briefings Before Every Job
We have an interactive briefing template that we tailor and send out to staff before every single job.
Qualification Verifications
Where staff need certificates for working with children, alcohol or food handling we will also sight and verify before every single job.
Photos & Feedback
We can provide photos and feedback after every single job if you’re not on site.
Staff Location Geo-Tracking
We have an app that geo tracks a staff member on each job so we can always confirm when they’re on-site for you
Our Company Culture is Second to None!
Just come to our staff Xmas party and you’ll see!
We Look After All Payroll Compliance
We pay our staff above Federal Award rates on a fortnightly basis, we withhold their tax and pay their super on top.
We Look After All Insurances
We hold Work Cover policies and national Public Liability Insurance.
We're a Licensed Labour Hire Provider
We hold licences in the states that require us to hold one.
Our Staff Are Casual Employees (Not Contractors!)
They are very much an extension of our internal team.
commited staffing managers
They evaluate each person’s experience, previous feedback, strengths and weaknesses before deciding on whether they are the right fit for your event.
Dedicated Recruitment Coordinator
Who hand picks our staff. Only 25% make it through the application process.
Around the Clock Account Management Access
An Account Manager is always on call for you in case of last minute changes to your event.
We know our staff
Every single casual has been met either in person or virtually by one of our team.
Quotes within 2 hours
Because no one likes to wait!
Rosters confirmed within 48 hours
Unless it’s a unique brief, we’re hiring specifically for you or it’s a regional location.
Risk Management
We always have a Plan B in the event of a last minute staff cancellation
DETAILED STAFF BRIEFINGS BEFORE EVERY JOB
We have an interactive briefing template that we tailor and send out to staff before every single job.
Qualification verifications
Where staff need certificates for working with children, alcohol or food handling we will also sight and verify before every single job.
Photos & feedback
We can provide photos and feedback after every single job if you’re not on site.
Staff location geo-tracking
We have an app that geo tracks a staff member on each job so we can always confirm when they’re on-site for you
Our company culture is second to none!
Just come to our staff Xmas party and you’ll see!
We look after all payroll compliance
We pay our staff above Federal Award rates on a fortnightly basis, we withhold their tax and pay their super on top.
We look after all insurances
We hold Work Cover policies and national Public Liability Insurance.
We're a licensed labour hire provider
We hold licences in the states that require us to hold one.
Our staff are casual employees (not contractors!)
They are very much an extension of our internal team.
Client feedback
During 14 years in business, we’ve engaged over 3,000 staff to deliver more than 5,000 campaigns
Some of our happy clients
Some of our happy clients
We are committed to our industry
Download our company profile with rate card
- Latest Projects
Hire our casual staff today
We would be delighted to discuss your requirements and provide a staffing solution that meets your needs and exceeds your expectations.
