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About us

Small business. Big difference.

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Black Diamond Agency was brought to life in 2010 in Newcastle NSW, by our CEO, Tamara Haddow.

As a foot soldier in the world of events and promotions, she saw first-hand the inefficiencies of up to 10 other agencies she worked for. It was a chaotic process to be booked for work, the account managers were completely unorganised, you would still be chasing for payment months later, the industry was (and still is) rife with non-compliance, and you were always expected to move heaven and earth for the agency yet they never had the time to appreciate the efforts of their staff. And on top of all that, she couldn’t understand how it was beneficial for the brand.

She knew things could be done better so she aimed to create an agency that produced better results for their clients, while at the same time being a top-notch employer for the brand ambassadors.

14 years later, with headquarters now in Sydney, a team of 10 and still growing, we know she was onto something because Black Diamond has grown into an agency that has some of the most loyal brand ambassadors and clients in Australia.

On the outside, we might look like any other agency but on the inside, our clients and staff know we’ve got the secret sauce.

Tamara Haddow

Founder & CEO

Years in Business
0 +
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Our company values form the pillars in all that we do

Demand excellence – we insist on maintaining outstanding quality in all that we do and we will never settle for less.

Continuous improvement – we are never satisfied and strive to be better every day, than the day beforehand.

Commitment – we will do whatever it takes to ensure success for our clients.

Integrity – we will always do what is right by our people and our clients, even when no one is watching.

Enthusiastic – we’re a fun and energetic bunch to work with and we love what we do.

Our Team

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Tamara H.

FOUNDER/CEO
alice-client-account-operations-manager

Alice

Client Account & Operations Manager
diana-staffing-coordinator

Diana

national staffing manager
chelsea-staffing-manager

Chelsea

staffing manager
hope-recruitment-coordinator

Hope

recruitment coordinator
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Crizel

SALES & ADMIN SUPPORT
grace-digital-marketer

Grace

Digital Marketer
jenny-bookkeeper

Jenny

bookkeeper
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Tamara J.

accounts & admin officer

Our Team

tamara-haddow-founder
Tamara
Founder/CEO
alice-client-account-operations-manager
Alice
Client Account & Operations Manager
diana-staffing-coordinator
Diana
National Staffing Manager
chelsea-staffing-manager
Chelsea
Staffing Manager
hope-recruitment-coordinator
Hope
Recruitment Coordinator
crizel-sales-admin-support
Crizel
Sales & Admin Support
grace-digital-marketer
Grace
Digital Marketer
jenny-bookkeeper
Jenny
Bookkeeper
tamara-janus-accounts-admin-officer
Tamara J.
Accounts & Admin Officer

We take pride in our compliance

This protects the brands we partner with and ensures everyone is looked after as they should be.

We hold national public liability insurance, Work Cover insurance in all states of Australia and labour-hire licences in the states that require we have one. We can provide copies of our licences on request. Don’t take unnecessary risks with other agencies who are not compliant with employment, WHS & labour hire laws. Read more about this here.

labour-hire-provider-logo
labour-hire-authority-logo
rapid-contractor-logo

We take pride in our compliance

This protects the brands we partner with and ensures everyone is looked after as they should be.

We hold national public liability insurance, Work Cover insurance in all states of Australia and labour-hire licences in the states that require we have one. We can provide copies of our licences on request. Don’t take unnecessary risks with other agencies who are not compliant with employment, WHS & labour hire laws. Read more about this here.

labour-hire-provider-logo
labour-hire-authority-logo
rapid-contractor-logo

Let's discuss your project

We would be delighted to discuss your requirements and provide a staffing solution that meets your needs and exceeds your expectations.