Job Seekers

A-grade staff need only apply.


Current Available Positions

Black Diamond Agency is Australia’s leading event staffing agency. We exist to contribute positive change in the world by providing progressive companies with an engaged casual workforce.

We are always looking for new team members that have bright personalities and a knack for talking to people with ease, to join our reliable and professional team. We want you to be the easy-going, great conversationalist, fun-loving brand ambassadors & hospitality staff that our clients rave about.

Brand Ambassadors

Hospitality Staff

You’ll need to be in the top 25% of applicants.

Have you got what it takes?

No matter what position we’re hiring for we are looking for people who embody our culture and values:

Demand excellence

We insist on maintaining outstanding quality in all that we do and we will never settle for less.

Continuous improvement

We are never satisfied and strive to be better every day, than the day beforehand.


We will do whatever it takes to ensure success for our clients.


We will always do what is right by our people and our clients, even when no one is watching.


We’re a fun and energetic bunch to work with and we love what we do.


Round 1 - Application

To kick off the hiring process, fill out an application here. We’ll assess your application based on a number of different things and if you pass the vibe check you’ll make it to the next round.

Round 2 - Interview

In this round, you’ll complete an online interview with our Recruitment Coordinator. We’re looking for your out-going, enthusiastic personality as well as your overall suitability for the role.

Round 3 - References

Here, we’ll contact at least 2 of your references to get confidence around our decision to hire you.


You’ve made it! Next step will be completing onboarding and an intensive induction and online training prior to being booked for your first shift.

Job Seeker FAQ’s

Because we’ll treat you better than any other agency. Our employees are our most valuable asset and looking after you is a priority for us. We’ll provide you with an extensive amount of information so you’re always prepared for every job, there’s always a clear line of communication between you and management and you’ll be provided with feedback (good and bad) after each job so you can continue to strive for excellence.

Some of our other benefits:

  • If you’re booked for a job and it’s cancelled within a certain timeframe or the shift hours are reduced, you will still be paid for the original booked hours.
  • We have an employee portal that will give you access to shopping and entertainment discounts at more than 100 retailers including Lorna Jane, The Iconic, BWS, Hoyts and Woolworths.
  • We hold end of year staff parties in our busiest cities (all you can eat & drink, umm yes please!)
  • If you show the right work ethic, skills and attitude you can progress through the ranks to Team Leader and potentially even internal positions.

This depends on what role you are working in. Pay rates start from $30.10/hr, but we pay as per Award rates so you will get paid loadings and penalty rates for early starts, late finishes, weekends and public holidays. Superannuation is paid on top of these rates, where applicable. We pay through Tax File Number only and our pay runs are fortnightly.

Our primary locations are Sydney, Melbourne, Newcastle, followed by Brisbane, Gold Coast, Wollongong, Adelaide, Perth.

The answer to this depends on what city you’re in and what time of year it is. Spring/Summer is our busiest time of year although we can have multiple month-long campaigns at any time throughout the year.

This depends completely on your availability and interest in the shifts on offer, however we do maintain an active staff database which means you are expected to apply for shifts actively and not just sit on the database for months without working.

You will have access to a company app where you can view available shifts, apply to work and see your calendar of rostered shifts.

To apply for our brand ambassador/promotional work please fill out the application form here.

To apply for our hospitality work, please fill out the application here.

If you’re interested in working across both roles, please fill out an application to each.

Yes! If you prove yourself as one of our leading brand ambassadors time and time again and show us skills you may have in leadership, we may ask you to step into a Team Leader position. If successful in that role you may then be promoted to Event Manager. We also have internal positions open up from time to time and our casual staff are the first ones notified about the opportuities. Currently four of our internal staff all started as casual staff with us!

Our very best staff are the ones who are consistently reliable when they agree to work shifts, never cancel shifts last minute, always wear the right uniform, are never late, have always read their event brief before each shift and always receive positive feedback from every client they work with.

These staff are rewarded with the pick of the best work (as client’s will request you back again and again), quarterly staff gifts (gift vouchers!), or promotions to Team Leader/Event Manager or internal positions.


Submit your application

If you’re looking for flexible, casual work with an employer who will value you, look no further.