Job Seekers

A-grade staff need only apply.


Current Available Positions

Brand Ambassadors

Black Diamond Agency is a national staffing agency, focused on activating a conversation between brands and their customer. We are all about promotions, events and retail activations that leave an amazing impression.

Right now, we are looking for new team members that have bright personalities and a knack for talking to people with ease, to join our reliable and professional team. We want you to be the easy-going, great conversationalist, fun-loving brand ambassadors that our clients rave about.

You’ll need to be in the top 25% of applicants.

Have you got what it takes?

No matter what position we’re hiring for, whether it’s a casual brand ambassador or an internal Account Manager we are looking for people who embody our culture and values:

Demand excellence

We insist on maintaining outstanding quality in all that we do and we will never settle for less.

Continuous improvement

We are never satisfied and strive to be better every day, than the day beforehand.


We will do whatever it takes to ensure success for our clients.


We will always do what is right by our people and our clients, even when no one is watching.


We’re a fun and energetic bunch to work with and we love what we do.


Round 1 - Application

To kick off the hiring process, fill out an application here. We’ll assess your application based on a number of different things and if you pass the vibe check you’ll make it to the next round.

Round 2 - Interview

In this round, you’ll complete an online interview with our Recruitment Coordinator. We’re looking for your out-going, enthusiastic personality as well as your overall suitability for the role.

Round 3 - References

Here, we’ll contact at least 2 of your references to get confidence around our decision to hire you.


You’ve made it! Next step will be completing onboarding and an intensive induction and online training prior to being booked for your first shift.

Job Seeker FAQ’s

Because we’ll treat you better than any other agency. Our employees are our most valuable asset and looking after you is a priority for us. We’ll provide you with an extensive amount of information so you’re always prepared for every job, there’s always a clear line of communication between you and management and you’ll be provided with feedback (good and bad) after each job so you can continue to strive for excellence.

Some of our other benefits:

  • If you’re booked for a job and it’s cancelled within a certain timeframe or the shift hours are reduced, you will still be paid for the original booked hours.
  • We have an employee portal that will give you access to shopping and entertainment discounts at more than 100 retailers including Lorna Jane, The Iconic, BWS, Hoyts and Woolworths.
  • We hold end of year staff parties in our busiest cities (all you can eat & drink, umm yes please!)
  • If you show the right work ethic, skills and attitude you can progress through the ranks to Team Leader and potentially even internal positions.

This depends on what role you are working in. The minimum adult hourly rate is $28.50/hr but we pay as per Award rates so you will get paid loadings and penalty rates for early starts, late finishes, weekends and public holidays. Superannuation is paid on top of these rates, where applicable. We pay through Tax File Number only and our pay runs are fortnightly.

Our primary locations are Sydney, Melbourne, Newcastle, followed by Brisbane, Gold Coast, Canberra, Wollongong, Adelaide, Perth.

The answer to this depends on what city you’re in and what time of year it is. Spring/Summer is our busiest time of year although we can have multiple month-long campaigns at any time throughout the year.

This depends completely on your availability and interest in the shifts on offer, however we do maintain an active staff database which means you are expected to apply for shifts actively and not just sit on the database for months without working.

You will have access to a company app where you can view available shifts, apply to work and see your calendar of rostered shifts.

Please start the process by filling out an application here and we will be in touch.

Want some more info?

If you’re looking for flexible, casual work with an employer who will value you, look no further.