Services

Welcome to the next level.

We’ve got the best temp staff in the industry

Our temp staff come from a range of different backgrounds including retail, hospitality and entertainment. Yet what they all have in common is their natural enthusiasm, high energy personalities, zest for life and skills in customer service.

We’re a premium agency, representing some of the biggest companies in the country (and the world) and have refined our hiring process over many years so that we only take on the creme de la creme of temp staff. That way you can ensure you’ve always got the very best people representing your company.

We specialise in

Or if you're looking for dedicated, long-term staff

How do we ensure we have the best staff?

Every candidate undergoes extensive assessment in our recruitment process. We only hire the top 16% of applicants because we want only the best. The recruitment process involves:

  • Application assessment – we’re looking at previous job experience and overall suitability. 
  • Background checks – we check all the essential legal stuff.
  • Skills assessments – we test real world skills in Communication and Understanding Instructions
  • Personality testing – we’re looking for extroverts to work in our industry.
  • One way video interviewing & Q&A – this is so we can assess verbal & written communication skills.
  • Reference checking – we check the references of previous employers to ensure they’re the right fit for us and our clients.

Types of staff we provide

We can provide a variety of different types of staff to meet the unique requirements of our clients. Here are some examples:

Registration Staff

Wayfinder

Delegate Assistants

Speaker Liason

Ushers

Ticketing Staff

Door Staff

Event Manager

Event Assistant

Host

Information Attendant

Supervisor

Brand Ambassador

Promotional Staff

Mascot

Mascot Minder

costume character

Costume Character

Retail Staff

Lead Generation Staff

Team Leader

General Event Assistant

Specialist Delivery Staff

Food & Beverage Attendants

Front of House

Wait Staff

Bar Staff

Barista

Runner

We’re best suited for

We treat our employees like family

We appreciate our casual staff and we’re grateful for the work they put in on our front line.

As a company we take pride in our commitment toward compliance, and looking after our employees as they absolutely deserve. When they feel valued and not just a number, they go above and beyond while on site for our clients.

We have some of the most loyal staff in the industry and it’s something we’re incredibly proud of as a company.

Black Diamond Agency serves all the majors

We’ve got local teams in most big cities. We can also operate in regional areas upon request.

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Why choose us

1. You’ll get the best staff in the industry. Only the top 16% of applicants make the cut.

2. We execute flawlessly, every time. We’re known for our high-level service, seamless project delivery, and obsession with the detail.

3. We make your life easier. 15 years of experience. Trusted by the industry. You can rely on us to get it right the first time.

And most importantly, we guarantee you’ll be happy with our staff and our service or we’ll refund you.

Book Staff Now

15 years experience. Trusted by the world’s leading brands. If you want the best staff, flawless execution and your life made easy – you’ve come to the right agency.