Client FAQs

If you want to know, we want to tell you.


Let us win you over by sharing the answers to our most commonly asked questions.


Our Brand Ambassadors are the best in the industry

We do thorough application screenings, interviews and reference checks for every single candidate we hire and less than 25% make it through the process.


We’ll match the best staff to your job

Our Staffing Managers know their team well and instead of booking just anyone for the job, they’ll book the most suitable person based on your requirements. It takes time & skill but it’s what makes us the best!


We take our compliance seriously

All our staff are employees paid under Federal Awards, we hold labour-hire licenses in the states that we require them and we hold all relevant Public Liability & Work Cover Insurances.


Our entire business is based on systems, processes & technology

This means we operate like a well-oiled machine, not to mention cool features like our employee app that geo tracks their location so we can always confirm who & when someone is onsite for you if you are not there yourself!


We’re national

So you only have to deal with one agency for all your staffing needs across the country.

We have local staff in all capital cities & major regional areas of Australia and can provide staff in any other area on request and with notice.

We have 650 casual staff across the country ready to work at your next event, conference, expo, retail pop up or experiential marketing campaign.

Find more details on our services, click on the link below:

We charge out our staff on an hourly rate with a 4 hour minimum required. The hourly rate depends on the day of the week, time of day and role they are performing.
Our other costs are dependent on your requirements. If you would like a same day quote please contact us here.

Round 1 – Application
To kick off the hiring process, candidates complete an extensive application form. We assess this based on a number of different things and if they pass they’ll make it to the next round.

Round 2 – Interview
In this round, they complete an online interview with our Recruitment Coordinator. We’re looking for out-going, enthusiastic personalities as well as their overall suitability for the role.

Round 3 – References
Here, we contact 2 employer references to get confidence around our decision to hire.

Next step will be completing our company onboarding and an intensive induction and online training prior to being booked for their first shift.

Yes – assuming it’s in a major city! Our ability to staff last minute shifts is not guaranteed and completely depends on staff availability, however we are usually successful in 95% of cases. We’re a small business and can move very quickly, if you can too.

Yes, we take our compliance very seriously. We hold a labour hire licence in QLD, VIC & ACT. We are not required to hold a licence in SA and the other states do not have labour hire laws at this point in time. We can provide copies of our licences on request.

If you decide to go with another provider ensure they have the correct licences as you can be fined for engaging with an unlicensed provider. More information below:



 ACT –

We have national public liability and WorkCover policies in each state of Australia. Our Certificates of Currency can be provided on request.

Have a question not listed?

If you want to enquire about our services or hire staff for your next event, please don’t hesitate to contact us. We would be delighted to discuss your requirements and provide a staffing solution that meets your needs and exceeds your expectations.