Black Diamond Agency
Australia’s Premium
Temp Staffing Agency
900+ staff. 16 years’ experience. Staffing partner to the world’s leading brands.
As seen in
As seen in
Our experience does the talking
Why choose us
1. You’ll get the best staff in the industry. Only the top 14% of applicants make the cut.
2. We execute flawlessly, every time. We’re known for our high-level service, seamless project delivery, and obsession with the detail.
3. We make your life easier. 16 years of experience. Trusted by the industry. You can rely on us to get it right the first time.
And most importantly, we guarantee you’ll be happy with our staff and our service or we’ll refund you.
What do we do?
We help brands run events, activations or their business — without the staffing stress. Black Diamond Agency provides premium, highly-vetted temp staff who show up on time, look the part, and represent your company flawlessly.
Whether it’s a marketing campaign, tradeshow, corporate conference, or customer service team we match you with the right team and manage the process from start to finish — briefing, coordination, and last-minute changes included.
With over 900 staff nationwide and a reputation for seamless delivery, we’re the agency clients trust to get it right the first time.
We specialise in
Reliable event staff for conferences, exhibitions, corporate functions and large-scale business events.
Engaging brand ambassadors and promotional staff who help bring campaigns and customer experiences to life.
Professional hospitality staff to support corporate functions, private events and special occasions.
Professional customer-facing staff for reception, front-of-house and service roles.
Some of our happy clients
Our Team
Tamara H
Founder/Managing Director
Lou
Senior Sales Coordinator
Rhoda
Operations Manager
Anya
Project Lead
Bec
Project Lead
Marc
Senior Operations Coordinator
Teena
Senior Operations Coordinator
Nana
Staffing Manager
Lisa
Staffing Manager
Michael
Recruitment Coordinator
Grace
Digital Marketer
Jenny
Bookkeeper
Tamara J.
Accounts and Admin Officer
Let us win you over by sharing the answers to our most commonly asked questions.
We have local teams in:
- Sydney
- Melbourne
- Brisbane
- Perth
- Adelaide
- Gold Coast
- Newcastle
We can provide staff in other cities but they will have travel charges and some have minimum spends.
Every candidate undergoes extensive assessment in our recruitment process. We only hire the top 16% of applicants because we want only the best. The recruitment process involves:
- Application assessment – we’re looking at previous job experience and overall suitability.
- Background checks – we check all the essential legal stuff.
- Skills assessments – we test real world skills in Communication and Understanding Instructions
- Personality testing – we’re looking for extroverts to work in our industry.
- One way video interviewing & Q&A – this is so we can assess verbal & written communication skills.
- Reference checking – we check the references of previous employers to ensure they’re the right fit for us and our clients.
We charge per hour per staff, with a 4 hour minimum per staff and a management fee on top. The hourly rate depends on the day of the week, time of day and role they are performing.
You can request a quote here.
Professional, reliable staff vetted through skills assessments, interviews, and background checks. Engaged as casual employees with full payroll and compliance managed, including:
- Public liability insurance
- Workers compensation insurance
- Superannuation
- PAYG tax
- Payroll tax
- Labour Hire Licensing
- Dedicated Account Manager
- Rosters confirmed usually within 48 hours
- Re-rostering in the event of staff cancellations
- Custom Staffing Event Brief sent to team prior
- Confirmation of staff physically onsite through geo-tracking technology
- Unlimited changes to shift times
- Qualification verification (where a qualification is requested)
- Management of induction portals (if required)
- Photos & general feedback (if requested)
- You’ll get the best staff in the industry. Only the top 14% of applicants make the cut
- We execute flawlessly, every time. We’re known for our high-level service, seamless project delivery, and obsession with the detail.
- We make your life easier. 15 years of experience. Trusted by the industry. You can rely on us to get it right the first time.
And most importantly, we guarantee you’ll be happy with our staff and our service or we’ll refund you.
We always have a plan B for last minute cancellations. We can discuss this with you on an individual basis as our plan B depends on the job and the location. We currently have 99% fill rate.
Yes – assuming it’s in a major city! Our ability to staff last minute shifts is not guaranteed and depends on staff availability, however we are usually successful in 99% of cases. We’re a small business and can move very quickly, but only if you can too.
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16 years experience. Trusted by the world’s leading brands. If you want the best staff, flawless execution and your life made easy – you’ve come to the right agency.