Black Diamond Agency

Australia’s Premium
Event Staffing Agency

black-diamond-agency-excellence-badge

Our Mission

We exist to contribute positive change in the world by providing progressive companies with an engaged casual workforce.

new-shein-pop-up

What do we do?

We’re Australia’s leading staffing agency for premium event staff. We have a casual workforce of over 650 staff nationally ready to work at your next event. We specialise in:

Our clients are companies who are progressive. They want to do what’s right in the world.
 
Our clients don’t want to select staff based on age, gender, race or appearance. They appreciate and even expect diversity in the staff we provide, they consider the impact their event will have on the environment and do their best to do what’s right, even if it’s something small. Every little bit has an impact!
 
For more info on the types of staff we provide, check out our Services page.

Why choose us?

We’re a done for you service. Tell us what you need and then sit back and relax while we work our magic. Our premium service is what sets us apart.

*If you aren’t satisfied with a staff member we will give you a refund for their hourly rate but you must tell us within 24 hours so we have the option to replace staff with someone you are happy with. Please refer to our contract for full t’s & c’s.

satisfaction-guaranteed-logo
4.9
4.9/5
4.9
4.9/5
satisfaction-guaranteed-logo
4.9
4.9/5
4.9
4.9/5

Everything below is included in our standard rates!

committed-staffing-manager
Commited Staffing Managers

They evaluate each person’s experience, previous feedback, strengths and weaknesses before deciding on whether they are the right fit for your event.

recruitment-coordinator
Dedicated Recruitment Coordinator

Who hand picks our staff. Only 25% make it through the application process.

24-7-account-management
Around the Clock Account Management Access

An Account Manager is always on call for you in case of last minute changes to your event.

we-know-our-staff
We Know Our Staff

Every single casual has been met either in person or virtually by one of our team.

quotes-in-2hrs
Quotes Within 2 Hours

Because no one likes to wait!

roster-confirmed-24hrs
Rosters Confirmed Within 48 Hours

Unless it’s a unique brief, we’re hiring specifically for you or it’s a regional location.

always-have-plan
Risk Management

We always have a Plan B in the event of a last minute staff cancellation

detailed-briefings
Detailed Staff Briefings Before Every Job

We have an interactive briefing template that we tailor and send out to staff before every single job.

qualification-verification
Qualification Verifications

Where staff need certificates for working with children, alcohol or food handling we will also site and verify before every single job.

photos-and-feedback
Photos & Feedback

We can provide photos and feedback after every single job if you’re not on site.

staff-location-geo-tracking
Staff Location Geo-Tracking

We have an app that geo tracks a staff member on each job so we can always confirm when they’re on-site for you

company-culture
Our Company Culture is Second to No One!

Just come to our staff Xmas party and you’ll see!

payroll-compliance
We Look After All Payroll Compliance

We pay our staff above Federal Award rates on a fortnightly basis, we withhold their tax and pay their super on top.

insurance-coverage
We Look After All Insurances

We hold Work Cover policies and national Public Liability Insurance.

license-labour-hire
We're a Licensed Labour Hire Provider

We hold licences in the states that require us to hold one.

casual-staff
Our Staff Are Casual Employees (Not Contractors!)

They are very much an extension of our internal team.

committed-staffing-manager
commited staffing managers

They evaluate each person’s experience, previous feedback, strengths and weaknesses before deciding on whether they are the right fit for your event.

recruitment-coordinator
Dedicated Recruitment Coordinator

Who hand picks our staff. Only 25% make it through the application process.

24-7-account-management
Around the Clock Account Management Access

An Account Manager is always on call for you in case of last minute changes to your event.

we-know-our-staff
We know our staff

Every single casual has been met either in person or virtually by one of our team.

quotes-in-2hrs
Quotes within 2 hours

Because no one likes to wait!

roster-confirmed-24hrs
Rosters confirmed within 48 hours

Unless it’s a unique brief, we’re hiring specifically for you or it’s a regional location.

always-have-plan
Risk Management

We always have a Plan B in the event of a last minute staff cancellation

detailed-briefings
DETAILED STAFF BRIEFINGS BEFORE EVERY JOB

We have an interactive briefing template that we tailor and send out to staff before every single job.

qualification-verification
Qualification verifications

Where staff need certificates for working with children, alcohol or food handling we will also site and verify before every single job.

photos-and-feedback
Photos & feedback

We can provide photos and feedback after every single job if you’re not on site.

staff-location-geo-tracking
Staff location geo-tracking

We have an app that geo tracks a staff member on each job so we can always confirm when they’re on-site for you

company-culture
Our company culture is second to no one!

Just come to our staff Xmas party and you’ll see!

payroll-compliance
We look after all payroll compliance

We pay our staff above Federal Award rates on a fortnightly basis, we withhold their tax and pay their super on top.

insurance-coverage
We look after all insurances

We hold Work Cover policies and national Public Liability Insurance.

license-labour-hire
We're a licensed labour hire provider

We hold licences in the states that require us to hold one.

casual-staff
Our staff are casual employees (not contractors!)

They are very much an extension of our internal team.

Client feedback

During 13 years in business, we’ve engaged over 3,000 staff to deliver more than 5,000 campaigns

0 +
Projects
0 +
Brand Ambassadors
0 +
Happy Clients
0 +
Years in Business

Some of our happy clients

tesla-logo
pacific-smiles-dental-logo
nib-logo
deliveroo-logo
stockland-logo
nsw-rugby-waratahs-logo
greater-bank-logo
myer-logo
daikin-logo
mg-motors-logo
hawkesbury-city-council-logo
business-chicks-logo
piaget-logo
brookfarm-logo
dfs-logo
minor-figures-logo
stax-logo
shein-logo
havas-media-logo
edelman-logo
gemba-group-logo
yakusan-logo
rockstar-management-logo
phd-logo
westfield-logo
paramount-logo
north-sydney-council-logo
isuzu-logo
supercars-logo
mad-mex-logo

Some of our happy clients

tesla-logo
pacific-smiles-dental-logo
nib-logo
deliveroo-logo
stockland-logo
nsw-rugby-waratahs-logo
greater-bank-logo
myer-logo
daikin-logo
mg-motors-logo
hawkesbury-city-council-logo
business-chicks-logo
piaget-logo
brookfarm-logo
dfs-logo
minor-figures-logo
stax-logo
shein-logo
havas-media-logo
edelman-logo
gemba-group-logo
yakusan-logo
rockstar-management-logo
phd-logo
westfield-logo
paramount-logo
north-sydney-council-logo
isuzu-logo
supercars-logo
mad-mex-logo

Download our company profile with rate card

Toatl-logo

Hire our casual staff today

We would be delighted to discuss your requirements and provide a staffing solution that meets your needs and exceeds your expectations.