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The Blog

Answering the Top 5 FAQs from our Clients

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At Black Diamond Agency, we understand that choosing the right event staffing agency for your needs can be a significant decision. We aim to make this process as smooth as possible for our clients by providing clarity and transparency. To help you better understand our services and what sets us apart, we’ve compiled the top five frequently asked questions (FAQs) we receive from our clients and provided detailed answers. Let’s dive in!

 

1. What services do you provide?

At Black Diamond Agency, we specialise in providing premium event staff for various occasions. Our services include:

  • Experiential marketing & promotional activations
  • Conferences & corporate events
  • Trade shows & expos
  • Annual public events
  • Sporting events
  • Retail pop-ups

 

2. What areas of Australia do you service?

We have a strong presence in most capital cities and major regional areas across Australia. Additionally, we can provide staff in other locations upon request and with sufficient notice to ensure your event’s success.

 

3. How much do you charge?

Our pricing is based on an hourly rate with a minimum of 4 hours per staff member. The hourly rate varies depending on the day of the week, time of day, and the specific role they will perform. You can contact us through the provided contact forms on our website for a quick quote.

 

4. What is included in your staffing rates?

Our staffing rates include several key components to ensure a seamless experience for our clients:

  • The hourly rate for the staff member in compliance with Federal Awards
  • Superannuation
  • Work Cover Insurance
  • Public Liability Insurance
  • Payroll Tax
  • Additionally, we offer premium account services features as listed on our homepage.

 

5. Why should we choose you?

We take pride in setting ourselves apart from the competition:

  • Our rigorous recruitment process ensures we have the best casual staff in the country.
  • Our internal operations prioritise client satisfaction above all else.
  • We value and treat our staff with the utmost respect, motivating them to go above and beyond.

 

We fully comply with Federal Awards, harbour hire licenses, and employment laws, avoiding issues like sham contracting and staff underpayment.

 

Conclusion

We hope this blog has provided valuable insights into Black Diamond Agency and our services. Our commitment to transparency and excellence in event staffing has earned us the trust of many progressive companies who value diversity and environmental responsibility. If you have any more questions or want to discuss your event staffing needs further, please don’t hesitate to contact us at (02) 8319 5544 or email info@blackdiamondagency.com. To delve deeper into our services and explore how we can cater to your needs, visit our Services page today.

 

We look forward to helping you create a memorable and successful event!

Let's discuss your project

We would be delighted to discuss your requirements and provide a staffing solution that meets your needs and exceeds your expectations.