Our staff are vetted for communication skills and their natural out-going personality so they’re best suited for entry-level front of house roles, in any industry.
Whether you need them for just a few weeks or longer term, we can meet your requirements.

Customer Service

Reception

Sales

Lead Generation

Help Desk

Concierge

Office Support

General Admin

Marketing

Communications

Data Entry

Adhoc Tasks
Every candidate undergoes extensive assessment in our recruitment process. We only hire the top 16% of applicants because we want only the best. The recruitment process involves:
1. You’ll get the best staff in the industry. Only the top 16% of applicants make the cut.
2. We execute flawlessly, every time. We’re known for our high-level service, seamless project delivery, and obsession with the detail.
3. We make your life easier. 15 years of experience. Trusted by the industry. You can rely on us to get it right the first time.
And most importantly, we guarantee you’ll be happy with our staff and our service or we’ll refund you.
Project Information
Location
Sydney, Melbourne, Brisbane, Newcastle, Central Coast and Cairns
Goals
Providing high quality, reliable staffing support for parking operations, ticketless parking system launches and customer assistance across multiple car park locations and cities.
Details
Black Diamond Agency has been partnering with Point Parking since 2019, providing experienced staff to extend their team and support a wide range of operational tasks. Over the years, we’ve supported over 30 different projects across Sydney, Melbourne, Brisbane, Newcastle and the Central Coast, covering more than 250 service days.
Our teams work alongside Point Parking staff assisting with daily operations such as:
One of our largest ongoing projects involved supporting the Parramatta Council Aquatic Centre with staff providing long term operational assistance over three weeks. Our team seamlessly integrated with the client’s existing operations, managing day to day tasks and ensuring a smooth experience for visitors.
Other examples of staff support include:
From short-term assignments to multi-week projects, Black Diamond Agency provides reliable, fully vetted and trained staff who become an extension of your team. Helping to manage day-to-day operations and ensure customers have a seamless and positive experience.
Looking to give your team an extra pair of hands with operational tasks? Our staff are ready to step in and help your business run smoothly.
Project Information
Location
Sydney, Melbourne & Brisbane
Goals
Using experienced business support staff to assist with vehicle delivery and customer handovers across multiple locations.
Details
Our premium Automotive client has a high-volume, multi-location vehicle delivery operation and Black Diamond Agency has been supporting them since 2019. Acting as an extension of their team, we provide professional and fully vetted temp staff whenever and wherever they’re needed, ensuring smooth operations and a seamless customer experience.
Whether it’s a single staff member in one location or a full team across multiple sites, we match the right people to the client’s operational needs. Staff are briefed onsite and ready to handle inspections, vehicle orientations and customer handovers with confidence and professionalism.
Our team’s responsibilities include:
Michael, our client contact, shared over the phone that “everyone was switched on and asking for more work, which was great.” He specifically highlighted two team members for their prior experience and exceptional performance.
From pre-delivery checks to customer handovers across multiple cities, Black Diamond Agency provides reliable, skilled and high-energy temp staff to act as an extension of your team and support your business wherever you need it.
Looking for a trusted partner to help your business run smoothly and deliver exceptional experiences? We can support across different sectors with fully vetted, quality staff ready to jump in and get the job done.
15 years experience. Trusted by the world’s leading brands. If you want the best staff, flawless execution and your life made easy – you’ve come to the right agency.